Policy Information
Arrival and Departure Policies
- Cancellation Policy: If you have to cancel your reservation, then please call 48 hours before your arrival date to avoid cancellation charges.
ㅤ - Check-in: Check-in starts at 3:00 p.m. After 3:00 p.m., the doors are coded so you do not have to check in with the office. If you arrive before 3:00 p.m., please call 208-582-1724 to see if your suite is ready.
ㅤ - Check-out: Check-out is by 11:00 a.m. on your departure date. If you need a late check-out, please arrange by 3:00 p.m. the night before departure. We apply an additional charge of $10/hour to late checkouts.
ㅤ - Early Departures: If you leave before the end of your scheduled reservation, call 208-582-1724 before 8:00 p.m. on the day before your actual departure. Failure to do so will result in an additional night’s charge to your payment card.
Other Policies
- Guest Laundry Room: We provide a laundry room with coin-operated washers and dryers which is available from 8:00 a.m. until 8:00 p.m. It can be found in the alley between the river-side and street-side buildings. Small-size laundry soap and dryer sheets are available for purchase.
ㅤ - Housekeeping: For guests staying a few nights, housekeeping will change towels and trash on a daily basis. If you need additional housekeeping, please contact us before 9:00 a.m. on the day of request. Otherwise, your housekeeping request will be honored the following day. Suites are not serviced by housekeeping on Sundays.
ㅤ - Pet Policy: Only dogs, no other animals, are welcomed at the RiverFront Suites. If you bring your dog(s), there will be an additional fee of $10/night + tax per dog. A maximum of two dogs is permitted per suite. Dogs are not allowed on any furniture, including futon couches and beds. Guests are expected to pick up after their dogs. Dogs are never to be left alone in a suite. Guests leaving dogs unattended will be asked to leave immediately with no refunds.
ㅤ - Smoking: All suites are 100% non-smoking and non-vaping suites. Do not smoke within 50 feet of either building. Smoking is also not allowed on the balconies. Failure to observe this policy will result in a $250 fine and immediate removal from the premises with no refund.
ㅤ - Marijuana: Any use of marijuana is also prohibited at the RiverFront Suites, and is illegal in the state of Idaho. Accordingly, violation of this policy will result in a $250 fine and immediate removal from the premises with no refund.
ㅤ - Damages: Guests are financially responsible for any damages done to the suite caused by guests, pets, and/or visitors.
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